Frequently Asked Questions

Everything you need to know about shopping with Suit Negozi.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.

How long does international shipping take?

Standard international shipping typically takes 3-7 business days. We partner with DHL and FedEx to ensure your luxury items arrive safely and promptly.

What is your return policy?

You can return any item within 14 days of delivery. The item must be in its original condition, unworn, and with all security tags and packaging intact.

Are the products on Suit Negozi authentic?

Yes, we guarantee 100% authenticity. We are authorized retailers for all the brands we carry, sourced directly from luxury fashion houses.

Do I have to pay customs duties and taxes?

For orders within the European Union, taxes are included. For international orders outside the EU, duties and taxes are calculated at checkout or handled by the courier depending on your destination.

How can I track my order?

Once your order is shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.